(929) 696-3717

About Factory Service

Factory Service is a locally owned and operated appliance repair company proudly serving New York City and the surrounding areas. We specialize in premium appliance repair for brands such as Sub-Zero, Wolf, Viking, Thermador, Miele, La Cornue, and Gaggenau.

Our certified technicians have years of hands-on experience restoring high-end refrigeration, cooking, and laundry appliances to perfect working condition. We use only original manufacturer parts, follow brand-specific diagnostic procedures, and stand behind every repair with a written warranty.

We understand that luxury appliances require exceptional care. That’s why we provide same-day service, transparent pricing, and professional communication from the first call to the completed job. Our goal is simple — to deliver factory-level quality service with honesty, reliability, and respect for your time and home.

At Factory Service, we believe trust is earned through consistent results and customer satisfaction. Whether it’s a Sub-Zero refrigerator not cooling or a Wolf oven not heating, our mission is to keep your appliances running like new.

Factory Service — premium repair you can trust.

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About us

Why Choose Us

Your La Cornue range is a custom-built masterpiece, demanding service as refined as its design. Our technicians are specialists in these iconic appliances, trained to work with their unique mechanics, premium metals, and hand-finished details. We meticulously source genuine parts to preserve performance and value. Every repair is performed with an artisan's respect for craftsmanship, ensuring your range continues to be the stunning, professional-grade heart of your kitchen.

Common Issues We Fix

  • Gas or electric ignition problems.
  • Oven heating inconsistencies.
  • Control and thermostat issues.
  • Replacement of specialty components.
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Testimonials
More Than 500+
Client Review

Testimonials

Henry M.

I called a technician for repairing the stove with an F31 error. They took the control board for repair (said it would take two days), but they came and installed it on the third day.

Everything is okay, and everything works, but I want to make a note about the timing - two days are not three!

Amy L.

The burners on my Thermador range stopped igniting, leaving me unable to cook. I called this service center, and they came out the next day. The technician quickly diagnosed a problem with the igniter module and replaced it. The repair was done during the same visit, and my range is working like a charm again. Fantastic service!

James T.

My Thermador dishwasher was making loud noises and not draining properly. The technician performed a full diagnostic and discovered a clogged drain pump. They fixed the issue on the same day since no extra parts were needed. I was impressed by their expertise and efficiency. Definitely my go-to service center from now on.

Casey G.

I was satisfied with the work of the technician on my induction stove: he arrived within an hour and fixed everything on the spot.

It's not often that you find accurate information on prices and execution times on a website! The service clearly lives up to its reputation, my rating is 5+!

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